Attention: Only select extraordinary termination if there is a valid reason for extraordinary termination, i.e. termination with immediate effect (e.g. moving to a country where the service is not available). Describe the reason for cancellation and contact customer service for verification (Proof required). We do not ask you to provide sensitive personal information (e.g. data on ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, as well as genetic data, biometric data for unanimous identification of an individual, data on your health, data on sexual orientation).

Once you have submitted your cancellation request, we will send you an acknowledgment of receipt to your email address.